Shipping & delivery
Store: Shenzhen Ourui E-Commerce Co., Ltd. (深圳市偶锐电子商务有限公司)
Registered address: Room 201, No. 3, Ainan Road, Longdong Community, Baolong Street, Longgang District, Shenzhen, China
How and when orders ship.
Dispatch
Orders are prepared and dispatched within within 24 hours (business days). You receive a tracking link by email as soon as the parcel moves.
Costs
Shipping is calculated for your destination and shown at checkout before payment. Orders over USD 49 qualify for free standard shipping.
Delivery
Transit time depends on destination and customs; the tracking link shows the current estimate. Delays in customs are outside our control.
Duties and taxes
Orders may be subject to import duties or taxes in the destination country; these are the recipient’s responsibility unless stated otherwise at checkout.
Missing or damaged parcels
Contact ouruidianzishangwu@outlook.com with your order number; we replace or refund after the carrier investigation – you will not be left without recourse.
While you are here
Four pieces that fix a whole room
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Nook Drawer Organiser Tray
A drawer you can read at a glance
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Bathroom
Lake Over-Door Hook Rack
Six hooks, no drilling, no damage
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